Create Your Own Jewelry
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From concept to creation, design a piece that’s uniquely yours. Whether it’s a ring, necklace, or bracelet, Heavenly Moissanite lets you personalize every detail for jewelry that tells your story.
Frequently asked questions
Q: What Are Custom Orders?
Custom orders are perfect if you love our craftsmanship but have something specific in mind that you don’t see in our collection. Whether it’s a design you’ve envisioned, a sketch, or inspiration from a reference image, we’re here to help bring it to life. Share your ideas with us, and we’ll collaborate to create a bespoke piece made just for you. To begin, simply fill out the custom request form on our website.
Q: How Custom Orders Work?
We’ve designed our custom order process to be seamless, collaborative, and tailored entirely to you. Here’s how it works:
• Design Preview & Approval: Once we receive your request, we’ll create a detailed Computer-Aided Design (CAD) of your custom piece. You’ll have the chance to review and request edits until the design feels just right.
• Stone Selection: After finalizing the design, we’ll move on to the stones. You’ll receive images or videos of the selected gems for your review and approval before they are set.
• Jewelry Creation: With the green light on both design and stones, our artisans will begin crafting your piece. Upon request, we’re happy to share progress photos during this phase.
• Final Review & Delivery: When your custom piece is complete, we’ll send final images and a video for your approval. Once confirmed, your jewelry will be securely packaged and shipped to your door.
Every step is guided by your vision—ensuring the finished piece is exactly what you imagined.
Q: How Long Does a Custom Order Take?
Custom orders generally take around 12–14 days to complete, beginning from the CAD (Computer-Aided Design) stage to the final touches on your finished jewelry piece. For intricate or highly detailed designs, a bit more time may be needed—but don’t worry, we’ll keep you informed in advance if that’s the case. If you have questions about your order timeline, feel free to reach out to us anytime.
Q: What Can You Customize?
We offer endless possibilities when it comes to creating your own custom jewelry. Whether you're looking for:
- Engagement rings
- Wedding bands
- Earrings
- Bracelets
- Necklaces
...we’re here to turn your ideas into a beautiful reality.
From hand-selecting gemstones to tailoring every design detail, our skilled team works closely with you to craft a piece that’s uniquely yours. If you have a vision—no matter how simple or elaborate—we're ready to bring it to life. Reach out to share your ideas and start the custom journey with us.
Q: What Can You Customize?
We offer endless possibilities when it comes to creating your own custom jewelry. Whether you're looking for:
- Engagement rings
- Wedding bands
- Earrings
- Bracelets
- Necklaces
...we’re here to turn your ideas into a beautiful reality.
From hand-selecting gemstones to tailoring every design detail, our skilled team works closely with you to craft a piece that’s uniquely yours. If you have a vision—no matter how simple or elaborate—we're ready to bring it to life. Reach out to share your ideas and start the custom journey with us.
Q: Are Custom Orders Eligible for Return or Exchange?
Unfortunately, we’re unable to offer returns, refunds, or exchanges on custom-made jewelry. Each piece is thoughtfully designed and handcrafted according to your specific preferences, making it a one-of-a-kind creation just for you. Because of this personalized approach, custom orders are considered final sale.
That said, we’re committed to your satisfaction and work closely with you at every stage—from design to completion—to ensure the final piece aligns perfectly with your expectations. If you have any questions or concerns, feel free to contact us. We’re here to help.

Speak with a Gem Expert
Curious about diamonds or moissanite? Schedule a one-on-one virtual consultation with our experienced gemologist. Whether you're exploring options or finalizing a decision, get expert guidance tailored to your needs.